Big Dog Master Class Block 4 - Focus on "Long Stay" Dogs (58 minutes total)
Rachel Jones, Urgent Dog Case Manager, Pima Animal Care Center
Kristen Hassen, Founder and Principal Consultant, Outcomes Consulting
Session 1: Proven Strategies to Help "Long Stay" Dogs Find Homes (19 minutes)
We begin by defining what we mean when we describe a dog as a ‘long stay’ and how shelters can track the data on these dogs in order to help them more quickly. The presenters talk about the common factors that cause a dog to get ‘stuck’ in the shelter system and how a combination of case management, targeted enrichment, thoughtful marketing, and transparent communication can help these more challenging dogs.
Session 2: The "Warehousing" Conundrum and How to Address It (39 minutes)
We will address the conundrum of ‘warehousing’ vs. euthanizing healthy and save-able dogs and how shelters can address this problem, not by choosing one of these two options, but an entirely different path altogether. These two presentations stem from work done at the Pima Animal Care Center, an open-admission shelter with an intake of roughly 15,000 dogs annually and an average length of stay in the shelter of just nine days.
- Learn how to use daily inventory reports to identify ‘long stay’ dogs and what information needs to be gathered to help move them out of the shelter system.
- Learn how to identify the common internal and external factors that lead to dogs having longer-than-necessary lengths of stay and the immediate actions to take to remove these obstacles to outcomes.
- Learn how to do a daily walk-through process and quarterly shelter census review process in order to ensure no dogs ‘slip through the cracks,’ and ‘long stay’ dogs receive immediate and urgent attention.
- Earn 1.0 Certified Animal Welfare Administrator continuing education credits from The Association for Animal Welfare Advancement and from the National Animal Care & Control Association.
- This course has been approved for 1 hour of continuing education credit for each block of presentations until February 14, 2024 in jurisdictions that recognize RACE approval. Pass the quiz with a score of 70% or higher to access your CE certificate and then upload it to https://CEBroker.com. This is the broker that the AAVSB uses to track your continuing education credits.
Keywords: long stay shelter dogs, LOS, length of stay, obstacles to outcomes, daily walk-through, quarterly shelter census review process, management system for big dogs, animal behavior, big dogs, large dogs, dogs, Maximize physical and behavioral health, Animal & Population Management, Strategic & Operational Planning, Policies & Procedures, Foster Care, webcast
BD Day 1
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Urgent Dog Case Manager
Pima Animal Care Center
Rachel entered animal welfare in 2017 as a behavior dog foster for Ventura County Animal Services. By 2018, her foster-zealotry had consumed her so entirely that she moved to Arizona to work as one part of a new 4-person foster team at Pima Animal Care Center #thankstomaddie. During her time as a foster coordinator, she helped build one of the nation’s largest big dog foster programs, hosted numerous dog foster apprenticeships, wrote articles and presented on dog foster and volunteer programs for Maddie’s Fund, Austin Pets Alive! and the Missouri Coalition of Animal Care Organizations. In 2021, she worked with ASU’s Canine Science Collaboratory to coordinate a 40-dog study on the effects of foster care on shelter dogs and began developing an online shelter handling course for Maddie’s Fund.
She is currently PACC’s Urgent Dog Case Manager where she partners with volunteers to support harder-to-place dogs in-shelter and offer post-placement support to their fosters and adopters. Her favorite things in life are naughty dogs and when people include bullet points in emails. She also makes silly videos sometimes.
Kristen Hassen is the founder and principal consultant of Outcomes Consulting, building safe, humane communities for pets and the people who love them. She also serves on the board of the National Animal Care and Control Association (NACA). Kristen is also the co-founder and former director of the Human Animal Support Services Project. Before this, she was the director at Pima Animal Care Center, the municipal animal shelter in Tucson, Arizona, that took in approximately 20,000 pets annually with a 92% live release rate. Prior to this, Kristen served as the deputy director at Austin Animal Services and the assistant director of the Fairfax County Animal Shelter in Fairfax, Virginia.