MMPC Learniverse - “Start Smart” - Understanding & Preparing for a Veterinarian of Record Relationship (On Demand)
Recorded On: 10/29/2026
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Webinar Overview
What can shelters do to expand access to care in the midst of a vet shortage? And how can veterinarians help? Veterinarian of Record Relationships (VORRs) can provide shelters the ability to obtain and use medications and apply authorized medical protocols to expand veterinary services across organizations without regular veterinarian access. Join Dr. Jenn Bennett and her guests Julie Bank, Bruce Wagman, Dr. Sarah Mantovani and Shelters United founder Mal Schwartz for this three-part series of webinars on the operational and legal whats, whys and hows of establishing and maintaining Veterinarian of Record Relationships (VORRs).
Whether you’re a veterinarian or a shelter leader/ops manager, each episode will offer concrete, actionable takeaways to help you evaluate your needs and support you on your VORR journey.
Webinar Series
Webinar #1 - “Start Smart” – Understanding & Preparing for a Veterinarian of Record Relationship In this webinar, you’ll get an introduction to what a Veterinarian of Record Relationship is, why it matters, and how to tell if you (and your practice or organization) are ready to enter one. You’ll leave with a clear picture of the roles involved and a plan for step one: finding or evaluating a partner.
Webinar #2 - “Set Standards” – Foundations of the Veterinarian of Record Relationship
This webinar is all about how to move the partnership from a concept to a concrete plan. We’ll discuss the legal and regulatory basics, review options for shelter-veterinarian written agreements for services and fee structures, and how to assess shelter needs and training systems that will support the relationship long-term.
Webinar #3 - “Stay Strong” – Sustaining a Successful Veterinarian of Record Relationship
In this webinar, you’ll learn how to put the partnership into action. You’ll learn how to launch a VORR well, navigate the friction points that commonly arise, and grow the relationship’s impact over time. We’ll conclude by reviewing the return-on-investment for shelters and veterinarians engaged in VORRs.
Learning Objectives
By the end of this hour, you'll be better prepared to:
1. Define what a veterinarian of record relationship is and the value it creates for both a veterinarian and a shelter.
2. Distinguish the roles, expectations, and rhythms of shelter medicine versus private practice.
3. Assess your own (or your organization's) readiness, capacity, and goals for a veterinarian of record relationship.
4. Identify the first questions to raise before pursuing or formalizing a partnership.
Continuing Education Credits
This webinar has been approved for 1 hour of RACE continuing education credit until 8/31/2028 in jurisdictions that recognize RACE approval. Upon completing the course and passing the quiz, upload your certificate to https://CEBroker.com. This is the broker used by the AAVSB to track your continuing education credits.
This webinar has been approved for 1 hour of Certified Animal Welfare Administrator (CAWA) continuing education credits by The Association for Animal Welfare Advancement (AAWA) and by the National Animal Care and Control Association (NACA).
Keywords
MMPC, Shelter Learniverse, KSMP Shelter Learniverse, Veterinarian of Record, Shelter Medicine, Veterinary Oversight, Veterinary Relationships, Shelter Operations, Animal Care Standards, Veterinary Responsibilities, Access to Care, Veterinarian Shortage
Contact
Email us at [email protected] if you have any questions or concerns about this webinar.
Maddie’s® Pet Forum Discussion Thread
You can join the discussion about these concepts over on Maddie's Pet Forum in the discussion thread.
Maddie’s® Million Pet Challenge
With the Maddie’s® Million Pet Challenge, the Five Key Initiatives of the Million Cat Challenge have expanded to include other species at risk in shelters and evolved into the Four Rights.
Within the Four Rights, every element works in concert to support one another: animals and people are treated as individuals, empowering shelter staff to make the best decisions for everyone; community safety net services are in place and flourishing; and humane care within the shelter is provided, with appropriate outcomes for the animals that do come in, allowing shelters to deliver the Right Care, in the Right Place, at the Right Time, and to the Right Outcome.
Learn more about Maddie's® Million Pet Challenge Learniverse. #ThankstoMaddie
Dr. Jennifer Bennett
Director of Shelter Medicine and Access to Care
UC Davis Koret Shelter Medicine Program
Jennifer Bennett joined the Koret Shelter Medicine Program as the new Director of Shelter Medicine Access to Care in late 2024. She is a 2008 graduate of the University of Wisconsin-Madison School of Veterinary Medicine and soon after she began practicing in her hometown regions of rural Northern California. She spent 5 years in small animal, emergency and farm animal medicine before joining Lake County Animal Care & Control as its first Medical Director in 2013. After realizing the life-saving impact that a shelter veterinarian can have on a community, she has remained dedicated to the field of shelter medicine. She has worked with a wide variety of municipal and private organizations, developing shelter medicine and surgery programs, consulting with humane organizations, participating in community outreach clinics, and working with large-scale humane law enforcement seizures and legal cases. Dr. Bennett most recently served as the Medical Director for the City of Seattle from 2017-2022 and the Chief Veterinary Officer for the Humane Society of Tacoma & Pierce County from 2022-2024. She served on the California HOD, the Washington State VMA, and was WSVMA President from 2021-2022, and has been serving on the AVMA Animal Welfare Committee since 2023. Dr. Bennett is passionate about supporting and mentoring shelter veterinarians and students, creating low barrier access to care programs, and identifying and removing bottlenecks in shelter programs to improve capacity for care.
Julie Bank
MS, M Ed.
JBank Consulting
Julie Bank is a well-rounded executive with extensive experience in regional, national, and international organizations and programs. Working with small, medium, and large non-profits and governmental agencies, she has a strong passion for program development, creating strong operations and infrastructure, and a keen ability to create and implement long-term strategic goals and plans. Her successful track record in leadership has been key throughout organizational growth and change. Julie thrives on creating positive relationships with boards, employees, and the community. Julie has extensive experience in managing and motivating employees and quickly understands organizational culture and mission. Julie is a proven operational consultant, communicator, and fundraiser with experience in all aspects of donor and community relations aspects. As a leader, her strength comes from providing clarity, mentorship, education, and creating an environment where teams can be successful. She is excited to work with your team to garner great growth and results.
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