MMPC Learniverse - Shelter Med LIVE - Worth the Rounds: How This Daily Practice Saves Time and Improves Care (On Demand)
Recorded On: 10/21/2026
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Webinar Overview
Join host Dr. Jenn Bennett and guests Dr. Cindy Karsten and Dr. Zarah Hedge for a conversation on holding population and medicine rounds in shelters - how we organize and conduct them, who participates, what we do with the information, the physical aspects and the tasks associated with the topic. Rounds are considered a "MUST" in the ASV guidelines yet many shelters do not hold them or do not think they have time to hold them. We maintain that holding them actually saves time, prevents LOS bottlenecks, and increases good communication across shelter teams.
Learning Objectives
By the end of this hour, you'll be better prepared to:
- • Discuss the differences between population rounds and medicine rounds, when to do
each and why each is necessary
• Determine who needs to be included in daily rounds
• Plan what information needs to be collected and shared
Continuing Education Credits
This webinar has been approved for 1 hour of Certified Animal Welfare Administrator (CAWA) continuing education credits by The Association for Animal Welfare Advancement (AAWA) and by the National Animal Care and Control Association (NACA).
Keywords
MMPC, Shelter Learniverse, KSMP Shelter Learniverse, Shelter Medicine, Shelter Med Live, Population Rounds, Medical Rounds, Length of Stay, Shelter Operations, Team Communication
Contact
Email us at [email protected] if you have any questions or concerns about this webinar.
Maddie’s® Pet Forum Discussion ThreadT
You can join the discussion about these concepts over on Maddie's Pet Forum in the discussion thread.
Maddie’s® Million Pet Challenge
With the Maddie’s® Million Pet Challenge, the Five Key Initiatives of the Million Cat Challenge have expanded to include other species at risk in shelters and evolved into the Four Rights.
Within the Four Rights, every element works in concert to support one another: animals and people are treated as individuals, empowering shelter staff to make the best decisions for everyone; community safety net services are in place and flourishing; and humane care within the shelter is provided, with appropriate outcomes for the animals that do come in, allowing shelters to deliver the Right Care, in the Right Place, at the Right Time, and to the Right Outcome.
Learn more about Maddie's® Million Pet Challenge Learniverse. #ThankstoMaddie
Dr. Jennifer Bennett
Director of Shelter Medicine and Access to Care
UC Davis Koret Shelter Medicine Program
Jennifer Bennett joined the Koret Shelter Medicine Program as the new Director of Shelter Medicine Access to Care in late 2024. She is a 2008 graduate of the University of Wisconsin-Madison School of Veterinary Medicine and soon after she began practicing in her hometown regions of rural Northern California. She spent 5 years in small animal, emergency and farm animal medicine before joining Lake County Animal Care & Control as its first Medical Director in 2013. After realizing the life-saving impact that a shelter veterinarian can have on a community, she has remained dedicated to the field of shelter medicine. She has worked with a wide variety of municipal and private organizations, developing shelter medicine and surgery programs, consulting with humane organizations, participating in community outreach clinics, and working with large-scale humane law enforcement seizures and legal cases. Dr. Bennett most recently served as the Medical Director for the City of Seattle from 2017-2022 and the Chief Veterinary Officer for the Humane Society of Tacoma & Pierce County from 2022-2024. She served on the California HOD, the Washington State VMA, and was WSVMA President from 2021-2022, and has been serving on the AVMA Animal Welfare Committee since 2023. Dr. Bennett is passionate about supporting and mentoring shelter veterinarians and students, creating low barrier access to care programs, and identifying and removing bottlenecks in shelter programs to improve capacity for care.
Cynthia Karsten, DVM
Outreach Veterinarian
Koret Shelter Medicine Program, UC Davis
Dr. Karsten became board certified in Shelter Medicine Practice in November, 2017. Her main areas of interest include teaching and mentoring undergraduate and veterinary students, working with shelter leaders on change management, and providing accessible, affordable veterinary care to everyone who seeks it.
Throughout her KSMP career, Dr. Karsten has helped to identify and implement best practice protocols and capacity for care models at shelters across the United States and Canada.
She also continues to work to understand her role and that of animal shelters in increasing awareness of social justice issues and implementing policies to bring about equity.
Zarah Hedge, DVM, MPH, DABVP
Vice President of Shelter Medicine and Chief Medical Officer
San Diego Humane Society
Dr. Hedge, DVM, MPH, DACVPM, DABVP is Vice President of Shelter Medicine and Chief Medical Officer at San Diego Humane Society, where she leads medical operations across a large multi campus system and oversees shelter hospitals, community medicine programs, veterinary education, and outreach initiatives. A board certified specialist in both Shelter Medicine and Veterinary Preventive Medicine, Dr. [Name] brings more than a decade of experience advancing high quality, accessible care for animals and communities through innovative shelter programs, HQHVSN surgery, community cat initiatives, and student training.
She previously served as Assistant Professor of Shelter Medicine at Western University of Health Sciences, where she built an affordable care teaching clinic from the ground up and helped develop graduate shelter medicine training programs. Her career also includes completing one of the first three year shelter medicine residencies in partnership with Oregon Humane Society and Oregon State University, along with extensive work in community based veterinary outreach through organizations such as Rural Area Veterinary Services and the ASPCA.
Dr. Hedge holds a DVM with Honors Distinction, an MPH from the University of Minnesota, and is currently pursuing an MS in Veterinary Forensic Science at the University of Florida. Her professional focus centers on population health, community centered care, education, and building sustainable shelter medicine systems that improve outcomes for animals while supporting the people who care for them.
