Behind the Bark: What Foster Feedback Can Teach Any Program

Recorded On: 07/03/2025

This course is part of Maddie's Monthly Foster Connection, monthly webcasts about foster care - supporting pets in our community and animal shelters. 

When fosters speak up, we sometimes default to extremes: either it's just "one unhappy person," or it's a sign the whole program is broken beyond repair. But the truth about how fosters experience your program lives in the gaps between assumptions and reality. In this talk, we'll explore how LifeLine Animal Project developed, launched, and analyzed a foster experience survey to uncover hidden trends, validate unspoken concerns, and turn raw feedback into rapid, strategic improvements. Whether you lead a large shelter or a volunteer-based rescue program, the lessons behind the data can help you strengthen your foundation, one honest answer at a time.

Presenter:: Daisy Navin, Foster Programs Manager, LifeLine Animal Project

This webinar has been pre-approved for 1.0 Certified Animal Welfare Administrator continuing education credits by The Association for Animal Welfare Advancement and by the National Animal Care & Control Association.

Visit Maddie's Pet Forum to comment, follow a discussion or ask questions: https://maddies.fund/FosterCon...

Keywords Maddie's Monthly Foster Connection, Daisy Navin, pet foster care, LifeLine Animal Project, pet foster care data, foster feedback, feedback survey, foster retention, foster satisfaction

Dasiy Nevin

Foster Programs Manager

LifeLine Animal Project

Daisy Navin is the Foster Programs Manager at LifeLine Animal Project, where she oversees foster program development strategy across three Atlanta shelters, including two high-intake municipal facilities. She helped grow LifeLine’s foster program into one of the largest in the country, which placed over 13,000 animals into foster homes 2024. Daisy is passionate about low-barrier fostering, matchmaking, foster relations, and turning everyday insights into meaningful change. She’s presented with Maddie’s Fund on foster onboarding and loves collaborating with other shelters to troubleshoot, innovate, and share life-saving ideas. Her work focuses around one question: what do fosters need to keep saying yes?

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Behind the Bark: What Foster Feedback Can Teach Any Program
Recorded 07/03/2025  |  56 minutes
Recorded 07/03/2025  |  56 minutes
You must register to access.
Certificate - CAWA and NACA CE
1.00 CAWA CE, NACA CE credit  |  Certificate available
1.00 CAWA CE, NACA CE credit  |  Certificate available
You must register to access.
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Select the "View Discussion on Maddie's Pet Forum" button to begin. View resources and continue the discussion with the guest speaker on this thread in Maddie’s Pet Forum https://maddies.fund/FosterConnectionJuly2025
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