Creating a Foster-Centric Medical Clinic (On-demand)
Recorded On: 04/02/2026
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This course is part of Maddie's Monthly Foster Connection, monthly webcasts about foster care - supporting pets in our community and animal shelters.
In this discussion, we will review how animal shelters can shift from a kennel-centric medical model to a foster-centric clinic that effectively supports animals living in foster homes. As more shelters place 50% or more of animals in foster care, clinics must adapt their infrastructure, staffing, communication, and workflows to serve both people and pets. The discussion emphasizes guiding principles such as prioritizing quality of life, valuing foster caregivers as essential partners, transparency in decision-making, and treating foster care as a core organizational function.
Presenter: Jordana Moerbe, Director of Lifesaving Partnerships and Medical Care at Austin Pets Alive!
This webinar has been pre-approved for 1.0 Certified Animal Welfare Administrator continuing education credits by The Association for Animal Welfare Advancement and by the National Animal Care & Control Association.
Visit Maddie's Pet Forum to comment, follow a discussion or ask questions: http://maddies.fund/FosterConnectionApril2026
Keywords Maddie's Monthly Foster Connection, foster care-givers, foster support, Jordana Moerbe, Austin Pets Alive!
Joanna Moerbe
Director of Lifesaving Partnerships and Medical Care
Austin Pets Alive!
Jordana brings more than 19 years of experience in animal welfare and is a founding staff member of Austin Pets Alive!. During her tenure, she created the Medical Triage and Wellness Clinic, which has grown into the largest foster-centric medical clinic in the country, treating more than 7,500 medical cases annually.
In 2017, Jordana expanded her work nationally, specializing in shelter clinic management, disease management, and outbreak response. She has partnered with shelters and rescues across the country to improve medical practices, increase live outcomes, and enhance operational efficiency through innovative programming and practical solutions. She also served as an instructor for the American Pets Alive! Maddie’s Medical Program, developing both in-person trainings and online coursework.
Currently, Jordana is the Director of Lifesaving Partnerships and Medical Care at Austin Pets Alive!, where she oversees both the Medical Program and the Austin Pets Alive! Transport Program. Her passion lies in outside-the-box problem-solving and equipping people with realistic tools and strategies to tackle complex industry challenges.
Jordana lives just outside Austin, Texas, with her husband, daughter, five dogs, three barn cats, and a variety of farm animals.
