Customer Service for Animal Shelters
Providing great customer service is critical to helping animals in our communities. How we support our clients has far-reaching ramifications for good or ill. This course first lays the groundwork for the connection between serving people and helping pets, as well as the elements of great customer service. Then it gives practical advice for developing the skills needed by anyone who interacts with clients or customers.
This course will be useful to anyone working in a shelter or rescue who interacts with the public.
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