Maddie's Insights: Fur-ever starts now. Supporting dogs and adopters’ post-adoption (On demand)
Recorded On: 04/16/2026
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Maddie's® Insights are monthly webcasts with practical tips based on current research to help pets and people.
Each year, thousands of dogs are relinquished to rehoming organizations and adopted into new homes. Like many dog owners, adopters often encounter early health and behavior concerns-but for adopted dogs, these challenges can sometimes lead to returns.
In 2018, Dogs Trust, the UK's largest dog welfare charity, launched a post-adoption support program. Adopters from any UK Dogs Trust Rehoming Centre receive follow-up calls about their dog's health and behavior at 2 days, 2 weeks, and 4 months after adoption.
This presentation reviews the program's methodology and participant cohort, highlights the most common adopter-reported concerns, examines use of behavior support (and reasons it's declined), and explores return-to-kennel rates, including when and why dogs are returned.
Key learning objectives:
• Understand common health and behavior concerns in dogs post-adoption in the UK
• Learn where adopters in the UK may seek advice from after adopting a dog
• Explore how embedding post-adoption support into the adoption process in the UK impacts engagements with the service.
Presenters:
Eleanor Jordan, BSc, MSc, PhD, Data Science and Analytics Manager, Dogs Trust, UK
Lauren Samet, BSc (Hons), MSc, PhD, DTTLS, Welfare & Rehoming Services Research Manager, Dogs Trust, UK
This webinar has been pre-approved for 1.0 Certified Animal Welfare Administrator continuing education credits by The Association for Animal Welfare Advancement (CAWA) and by the National Animal Care & Control Association (NACA). It has also been approval for 1 hour of continuing education credit in jurisdictions which recognize RACE approval until 3/9/2028. Complete the quiz to earn a certificate of attendance to use for CAWA, NACA and RACE CE.
Visit Maddie's Pet Forum to comment, follow a discussion or ask questions: https://maddies.fund/InsightsApril2026
keywords Maddie's Insights, Dr Eleanor Jordan, Dr. Lauren Samet, Dogs Trust, canine behavior, canine rehoming, dog adoption
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LockedEleanor Jordan, BSc, MSc, PhD
Data Science & Analytics Manager, Operational Data & Research
Dogs Trust, UK
Eleanor Jordan, BSc, MSc, PhD is the Data Science and Analytics manager at Dogs Trust. She has worked in rehoming research for the last 4 years and played a major role in the digitalization of rehoming operations at Dogs Trust. Her current role involves delivering advanced analytics and data insights to support Dogs Trust's operations, services and strategy.
Lauren Samet, BSc (Hons), MSc, PhD, DTTLS
Research Manager
Dogs Trust, UK
Lauren Samet, BSc (Hons), MSc, PhD, DTTLS, is the Welfare & Rehoming Services Research Manager at Dogs Trust, she leads and delivers mixed-methods research projects, as well as operational data integrity and insight development, both of which help inform rehoming strategy and dog welfare standards. She currently has specific research interests in dog welfare and behavioural assessment, human-animal interactions, re-relinquishment, and optimising the adoption process for dogs, staff, and adopters.
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