Smarter Systems for Stronger Support

Recorded On: 09/04/2025

This course is part of Maddie's Monthly Foster Connection, monthly webcasts about foster care - supporting pets in our community and animal shelters. 

Feeling overwhelmed by an unmanageable foster roster? Struggling to keep caregivers engaged or streamline onboarding? You’re not alone—and there’s a better way forward.

In this webinar, we’ll explore how SICSA (Society for the Improvement of Conditions for Stray Animals) restructured its foster program over the past year to boost engagement, ease staff workload, and improve care for animals. Learn how they:
• Streamlined their foster roster through a full audit and re-engagement campaign
• Combined and modernized their dog and cat foster manuals
• Introduced specialized mentor roles to support caregivers across programs
• Launched a new, self-paced onboarding process with the help of Google automations and ChatGPT
• Piloted a bottle baby nursery for staff foster caregivers to grow neonatal capacity
You’ll walk away with actionable ideas you can tailor to your own organization—whether you're looking to overhaul your onboarding, clean up your database, or make fostering feel more accessible. This session is ideal for anyone ready to rethink old systems and build a stronger, scalable, sustainable foster program.

Presenter: Michelle Misra, Foster Program Manager, SICSA Pet Adoption & Wellness Center

This webinar has been pre-approved for 1.0 Certified Animal Welfare Administrator continuing education credits by The Association for Animal Welfare Advancement and by the National Animal Care & Control Association.

Visit Maddie's Pet Forum to comment, follow a discussion or ask questions: https://forum.maddiesfund.org/discussion/smarter-systems-for-stronger-support-september-2025-in-maddies-monthly-foster-connection

Keywords Maddie's Monthly Foster Connection, Michelle Misra, SICSA Pet Adoption & Wellness Center, foster rosters, foster care-givers

Michelle Misra

Foster Program Manager

SICSA

Michelle began her journey with SICSA in 2011 as an Adoption Counselor and has worn many hats throughout her tenure. In April 2024, she stepped into the role of Foster Program Manager, bringing with her a deep commitment to animal welfare and a passion for nurturing the next generation of caregivers.  

A long-time foster caregiver herself, Michelle has welcomed countless kittens into her home over the years, and a few dogs with behavior quirks. Her favorite foster animals are bottle babies and behavior dogs, finding immense reward in helping neonates thrive and watching behaviorally challenged dogs gain confidence and maturity, like her late heart-dog.  

Outside of work, Michelle enjoys playing D&D, hiking with her dogs, and competing in dock diving with her senior pittie, Ellie.

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Smarter Systems for Stronger Support
Recorded 09/04/2025  |  60 minutes
Recorded 09/04/2025  |  60 minutes
You must register to access.
Certificate - CAWA and NACA CE
1.00 CAWA CE, NACA CE credit  |  Certificate available
1.00 CAWA CE, NACA CE credit  |  Certificate available
You must register to access.
Have questions or comments about this webcast?
Select the "View Discussion on Maddie's Pet Forum" button to begin.
Select the "View Discussion on Maddie's Pet Forum" button to begin. View resources and continue the discussion with the guest speaker on this thread in Maddie’s Pet Forum https://maddies.fund/FosterConnectionSeptember2025
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