MMPC Learniverse - The Four Rights of Animal Sheltering

MMPC Learniverse - The Four Rights of Animal Sheltering

Four Rights of Animal Sheltering

With the Maddie’s®️ Million Pet Challenge, the Five Key Initiatives of the Million Cat Challenge have expanded to include other species at risk in shelters and evolved into the Four Rights.  

Within the Four Rights, every element works in concert to support one another: animals and people are treated as individuals, empowering shelter staff to make the best decisions for everyone; community safety net services are in place and flourishing; and humane care within the shelter is provided, with appropriate outcomes for the animals that do come in, allowing shelters to deliver the Right Care, in the Right Place, at the Right Time, and to the Right Outcome.

This package gives you easy access to all current webinar recordings and self-paced online training courses available on this concept.

Learn more about  Maddie's®️ Million Pet Challenge Learniverse.  #ThankstoMaddie

You can also join the discussion about these concepts over on Maddie's Pet Forum in the 4 Rights Discussion Group.

Keywords:  4, four, rights, place, time, care, outcome, maximizing welfare, community, animal sheltering

Discussion Group Button
Click to visit the Discussion Group (will open in a new window/tab).

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  • Contains 5 Component(s), Includes Credits

    In this on-demand webinar learn about the Four Rights with community safety net services, humane care within the shelter, and appropriate outcomes for the animals that do come in all working in concert to support one another.

    The foundation of the Million Cat Challenge rested on Five Key Initiatives, refined and adapted to shelters of every size and type throughout North America, which together represented a holistic approach that addressed the “before, during and after” for any cat at risk of shelter entry. These initiatives were proven by over 3.5 million more cat lives saved by over 1500 Challenger Shelters.

    Now, #ThanksToMaddie, we’re thinking bigger. 

    With the Maddie’s®️ Million Pet Challenge, the Five Key Initiatives of the Million Cat Challenge have expanded to include other species at risk in shelters and evolved into the Four Rights.  

    Within the Four Rights, every element works in concert to support one another: animals and people are treated as individuals, empowering shelter staff to make the best decisions for everyone; community safety net services are in place and flourishing; and humane care within the shelter is provided, with appropriate outcomes for the animals that do come in, allowing shelters to deliver the Right Care, in the Right Place, at the Right Time, and to the Right Outcome.

    Join the co-founder of the Million Cat Challenge and one of the inspirations behind the Maddie’s Million Pet Challenge in imagining and creating a world in which every single shelter is able to provide every animal at risk with the Right Care in the Right Place at the Right Time to the Right Outcome.

    After completing this class, view the in-depth, four-part webinar series.


    As part of the Maddie's®️ Million Pet Challenge's Learniverse program, subject matter experts from the UC Davis Koret Shelter Medicine Program will discuss guiding principles that animal welfare professionals can use to make decisions, train their staff and engage the public. 

    Keywords:  4 Rights, Right Place, Right Time, Right Care, Right Outcome

    PLEASE CONTACT:  learniverse@sheltermedportal.com if you have any questions or concerns about this course.

    This short, self-paced course has been approved for 1.0 Certified Animal Welfare Administrator (CAWA) continuing education credits by The Association for Animal Welfare Advancement and by National Animal Care and Control Association. 

    This course has been approved for 1 hours of continuing education credit in jurisdictions that recognize RACE approval. Upon completing the course and passing the quiz, upload your certificate to https://CEBoker.com. This is the broker used by the AAVSB to track your continuing education credits. 

    Learn more about  Maddie's®️ Million Pet Challenge Learniverse.  #ThankstoMaddie

    You can also join the discussion about these concepts over on Maddie's Pet Forum in the 4 Rights Discussion Group.

    Discussion Group Button
    Click to visit the Discussion Group (will open in a new window/tab).


    image

    We have a dedicated discussion group on Maddie's Pet Forum to discuss the 4 Rights of Animal Sheltering.  Bring your questions, comments, thoughts, and suggestions, or just see what others are thinking about these ideas.

    Discussion Group Button
    Click to visit the Discussion Group (will open in a new window/tab)
    MPF Logo

    Kate Hurley, DVM, MPVM

    Director

    Koret Shelter Medicine Program, UC Davis

    Dr. Hurley is the founding director of the Koret Shelter Medicine Program and co-founder of the Million Cat Challenge, a shelter-based initiative to save the lives of one million more cats in five years. Over 1,500 shelters more than tripled that goal, between them saving over three million cats against their own baseline before joining the challenge. Hurley’s research interests include welfare of confined dogs and cats, humane and effective strategies to manage community cats, and infectious disease prevention. She will always love shelter work because it has the potential to improve the lives of so many animals and the people who work so hard to care for them.

  • Contains 13 Component(s), Includes Credits

    In this 4 part on-demand webinar series dive deeper into the 4 Rights of Animal Sheltering and learn how we can provide the Right Care in the Right Place at the Right Time to the Right Outcome for each animal and person.

    The foundation of the Million Cat Challenge rested on Five Key Initiatives, refined and adapted to shelters of every size and type throughout North America, which together represented a holistic approach that addressed the “before, during and after” for any cat at risk of shelter entry. These initiatives were proven by over 3.5 million more cat lives saved by over 1500 Challenger Shelters. Now, #ThanksToMaddie, we’re thinking bigger. 

    With the Maddie’s®️ Million Pet Challenge, the Five Key Initiatives of the Million Cat Challenge have expanded to include other species at risk in shelters and evolved into the Four Rights.  

    Within the Four Rights, every element works in concert to support one another: animals and people are treated as individuals, empowering shelter staff to make the best decisions for everyone; community safety net services are in place and flourishing; and humane care within the shelter is provided, with appropriate outcomes for the animals that do come in, allowing shelters to deliver the Right Care, in the Right Place, at the Right Time, and to the Right Outcome.

    As part of the Maddie's®️ Million Pet Challenge's Learniverse program, subject matter experts from the UC Davis Koret Shelter Medicine Program will discuss guiding principles that animal welfare professionals can use to make decisions, train their staff and engage the public. 

    To get a complete overview of the series, watch an introduction presented by Dr. Kate Hurley, The Future is Four.

    Keywords:  4 Rights, Right Place, Right TIme, Right Care, Right Outcome


    PLEASE CONTACT:  learniverse@sheltermedportal.com if you have any questions or concerns about this course.

    This short, self-paced course has been approved for 1.0 Certified Animal Welfare Administrator (CAWA) continuing education credits by The Association for Animal Welfare Advancement and by National Animal Care and Control Association. 

    Learn more about  Maddie's®️ Million Pet Challenge Learniverse.  #ThankstoMaddie

    You can also join the discussion about these concepts over on Maddie's Pet Forum in the 4 Rights Discussion Group.

    Discussion Group Button
    Click to visit the Discussion Group (will open in a new window/tab).



    image


    We have a dedicated discussion group on Maddie's Pet Forum to discuss the 4 Rights of Animal Sheltering.  Bring your questions, comments, thoughts, and suggestions, or just see what others are thinking about these ideas.

    Discussion Group Button
    Click to visit the Discussion Group (will open in a new window/tab)
    MPF Logo

    Cynthia Karsten, DVM

    Outreach Veterinarian

    Koret Shelter Medicine Program, UC Davis

    Dr. Karsten became board certified in Shelter Medicine Practice in November, 2017. Her main areas of interest include teaching and mentoring undergraduate and veterinary students, working with shelter leaders on change management, and providing accessible, affordable veterinary care to everyone who seeks it.

    Throughout her KSMP career, Dr. Karsten has helped to identify and implement best practice protocols and capacity for care models at shelters across the United States and Canada.

    She also continues to work to understand her role and that of animal shelters in increasing awareness of social justice issues and implementing policies to bring about equity.

    Read more about Karsten

    Mehnaz (Chumkee) Aziz, DVM,

    Outreach Veterinarian

    Koret Shelter Medicine Program, UC Davis

    Chumkee obtained her DVM degree at Tufts Cummings School of Veterinary Medicine in 2012. She then completed an internship at the ASPCA’s Bergh Memorial Animal Hospital in NYC in 2013, which included experience in anti-cruelty work and shelter medicine. Chumkee was a resident at the KSMP from 2013-2016. She headed the Northern Tier Shelter Initiative and served as Senior Director of Shelter Medicine Services at the ASPCA before returning to the KSMP in January, 2022 as an outreach veterinarian.Her current interests include the role of community collaboration in mitigating pet homelessness, proactive shelter population management, and infectious disease prevention in shelters. 

    Cynthia Delany, DVM, KPA-CTP, FFCP

    Director of Online Learning Maddie's Million Pet Challenge

    Koret Shelter Medicine Program, UC Davis

    With an undergraduate degree in Business/Economics from UCLA and a DVM from UC Davis, Dr. Cindi Delany became the first ever Shelter Veterinarian at Sacramento County Animal Care and Regulation in California under the newly created UC Davis Shelter Medicine Program in 2001.Dr. Delany’s focus in KSMP animal shelter consultations and industry speaking is on programs targeted to improve animal outcomes, provide environmental enrichment for shelter animals, explore shelter animal behavior and training, improve shelter data collection and analysis, and maximize operational efficiencies in a limited resource environment. She currently serves as the Master of the Learniverse, the online learning platform for Maddie's Million Pet Challenge. 

    Kate Hurley, DVM, MPVM

    Director

    Koret Shelter Medicine Program, UC Davis

    Dr. Hurley is the founding director of the Koret Shelter Medicine Program and co-founder of the Million Cat Challenge, a shelter-based initiative to save the lives of one million more cats in five years. Over 1,500 shelters more than tripled that goal, between them saving over three million cats against their own baseline before joining the challenge. Hurley’s research interests include welfare of confined dogs and cats, humane and effective strategies to manage community cats, and infectious disease prevention. She will always love shelter work because it has the potential to improve the lives of so many animals and the people who work so hard to care for them.

    Denae Wagner, DVM, MPVM

    Veterinarian

    Koret Shelter Medicine Program, UC Davis

    In her work for the Koret Shelter Medicine Program, Dr. Wagner has helped shelters from Florida to Vancouver. Her contributions have ranged from Capacity for Care (C4C) calculations and population health to full facility design consultations.After initially fashioning them by hand, Dr. Wagner oversaw the design and manufacture of the Kat Portal for the Koret Shelter Medicine Program. Over 5,000 of her hand-made and manufactured portals have been installed in animal shelters throughout North America and beyond, earning Dr. Wagner the nickname, The Portal Queen. The portals safely and cleanly couple pairs of existing cat cages, transforming cramped housing into roomier double-compartment condos.Dr. Wagner’s current interests include evidence based shelter design and the effects of housing and the shelter environment on animal health and well-being. 

    Karen Green

    Executive Director

    Cat Adoption Team

    Karen lives in Portland, Oregon, where she is the executive director of the Cat Adoption Team. CAT is the largest cat-focused shelter in the Pacific Northwest. CAT is a founding partner of the Animal Shelter Alliance of Portland (ASAP). Working together since 2006, our coalition has increased the live release rate for cats in the Portland metro area from 49% to 94%. Today, most of their cats come to our shelter from over 50 shelter and rescues across Oregon and beyond.

    Karen started her animal welfare career in 1996 as a veterinary assistant in the cat areas at Best Friends Animal Society. During ten years at Best Friends, she managed the organization’s help desk and helped run the national outreach program, then called “No More Homeless Pets.” She also fostered dozens of cats and dogs, focusing on neonates and under-socialized adolescents (though also including one piglet). After moving to Portland in 2006, she worked for the Alliance for Contraception in Cats & Dogs, an organization advancing non-surgical fertility control options worldwide (think: “spay shot”). After serving on the board of directors for Cat Adoption Team, she became the executive director in 2012.

  • Contains 5 Component(s), Includes Credits

    Learn about the 4 Rights of animal sheltering and dive deep into the "Right Place" in this self-paced, on-demand course.

    How do you determine the "Right Place" for an animal at risk of entering the shelter? In this course, you will learn the framework that allows you to remove decision fatigue and get animals where they need to be—or help them right where they are.

    As part of the Maddie's®️ Million Pet Challenge's Learniverse program, subject matter experts from the UC Davis Koret Shelter Medicine Program will discuss guiding principles that animal welfare professionals can use to make decisions, train their staff and engage the public. 

    You'll also learn about programs you can use at your shelter to lead animals to the right outcome while making the best possible use of your resources and reducing the burden on your staff. Finally, you'll see how other animal shelters have successfully implemented these programs.


    This short, self-paced course has been approved for 3.0 Certified Animal Welfare Administrator (CAWA) continuing education credits by The Association for Animal Welfare Advancement and by National Animal Care and Control Association.

    This course has been approved for 3 hours of continuing education credit until August 26, 2026 in jurisdictions that recognize RACE approval. Upon completing the course and passing the quiz, upload your certificate to https://CEBroker.com. This is the broker used by the AAVSB to track your continuing education credits.


    Keywords:  Four, 4 Rights, Right Place, Managed Admissions, Pathway Planning, Live Outcomes, Population Management, Safety Nets, Self-Rehoming, Community Cats, Finder Foster.

    PLEASE CONTACT:  learniverse@sheltermedportal.com if you have any questions or concerns about this course.


    With the Maddie’s®️ Million Pet Challenge, the Five Key Initiatives of the Million Cat Challenge have expanded to include other species at risk in shelters and evolved into the Four Rights.  

    Within the Four Rights, every element works in concert to support one another: animals and people are treated as individuals, empowering shelter staff to make the best decisions for everyone; community safety net services are in place and flourishing; and humane care within the shelter is provided, with appropriate outcomes for the animals that do come in, allowing shelters to deliver the Right Care, in the Right Place, at the Right Time, and to the Right Outcome.

    Learn more about  Maddie's®️ Million Pet Challenge Learniverse.  #ThankstoMaddie


    You can also join the discussion about these concepts over on Maddie's Pet Forum in the 4 Rights Discussion Group.

    Discussion Group Button
    Click to visit the Discussion Group (will open in a new window/tab).


    image


    We have a dedicated discussion group on Maddie's Pet Forum to discuss the 4 Rights of Animal Sheltering.  Bring your questions, comments, thoughts, and suggestions, or just see what others are thinking about these ideas.

    Discussion Group Button
    Click to visit the Discussion Group (will open in a new window/tab)



    MPF Logo

    Cynthia Karsten, DVM

    Outreach Veterinarian

    Koret Shelter Medicine Program, UC Davis

    Dr. Karsten became board certified in Shelter Medicine Practice in November, 2017. Her main areas of interest include teaching and mentoring undergraduate and veterinary students, working with shelter leaders on change management, and providing accessible, affordable veterinary care to everyone who seeks it.

    Throughout her KSMP career, Dr. Karsten has helped to identify and implement best practice protocols and capacity for care models at shelters across the United States and Canada.

    She also continues to work to understand her role and that of animal shelters in increasing awareness of social justice issues and implementing policies to bring about equity.

    Read more about Karsten

    Kate Hurley, DVM, MPVM

    Director

    Koret Shelter Medicine Program, UC Davis

    Dr. Hurley is the founding director of the Koret Shelter Medicine Program and co-founder of the Million Cat Challenge, a shelter-based initiative to save the lives of one million more cats in five years. Over 1,500 shelters more than tripled that goal, between them saving over three million cats against their own baseline before joining the challenge. Hurley’s research interests include welfare of confined dogs and cats, humane and effective strategies to manage community cats, and infectious disease prevention. She will always love shelter work because it has the potential to improve the lives of so many animals and the people who work so hard to care for them.

    Cynthia Delany, DVM, KPA-CTP, FFCP

    Director of Online Learning Maddie's Million Pet Challenge

    Koret Shelter Medicine Program, UC Davis

    With an undergraduate degree in Business/Economics from UCLA and a DVM from UC Davis, Dr. Cindi Delany became the first ever Shelter Veterinarian at Sacramento County Animal Care and Regulation in California under the newly created UC Davis Shelter Medicine Program in 2001.Dr. Delany’s focus in KSMP animal shelter consultations and industry speaking is on programs targeted to improve animal outcomes, provide environmental enrichment for shelter animals, explore shelter animal behavior and training, improve shelter data collection and analysis, and maximize operational efficiencies in a limited resource environment. She currently serves as the Master of the Learniverse, the online learning platform for Maddie's Million Pet Challenge. 

  • Contains 6 Component(s), Includes Credits

    Learn about the 4 Rights of animal sheltering and dive deep into the "Right Time" in this self-paced, on-demand course.

    The “Right Time” is the time that best allows services to be provided in alignment with animal and human need and shelter capacity. Within the shelter, it includes setting open hours and offering services by appointment, as well as managing animals in care through pathway planning, hold periods, and daily welfare rounds, components critical to moving animals as quickly as possible to positive outcomes. Whether we’re talking about the hours our shelter is open or the demands on our staff time, the system we build directly impacts the time an animal spends in our shelter. 

    In this course, you'll learn strategies for streamlining tasks, reducing length of stay, and making the most of the resources you have. You'll also learn about interventions you can make at your shelter to lead animals to the right outcome at the right time, and you’ll see how other animal shelters have successfully made changes to improve services in their communities.

    As part of the Maddie's®️ Million Pet Challenge's Learniverse program, subject matter experts from the UC Davis Koret Shelter Medicine Program will discuss guiding principles that animal welfare professionals can use to make decisions, train their staff and engage the public. 

    Keywords:  4 Rights, Right Time, Intake By Appointment, Hours of Operation, Length of Stay, Population Management.

    PLEASE CONTACT:  learniverse@sheltermedportal.com if you have any questions or concerns about this course.


    This short, self-paced course has been approved for 2.0 Certified Animal Welfare Administrator (CAWA) continuing education credits by The Association for Animal Welfare Advancement and by National Animal Care and Control Association. 

    This course has been approved for 2 hours of continuing education credit until August 26, 2026  in jurisdictions that recognize RACE approval. Upon completing the course and passing the quiz, upload your certificate to https://CEBoker.com. This is the broker used by the AAVSB to track your continuing education credits. 


    With the Maddie’s®️ Million Pet Challenge, the Five Key Initiatives of the Million Cat Challenge have expanded to include other species at risk in shelters and evolved into the Four Rights.  

    Within the Four Rights, every element works in concert to support one another: animals and people are treated as individuals, empowering shelter staff to make the best decisions for everyone; community safety net services are in place and flourishing; and humane care within the shelter is provided, with appropriate outcomes for the animals that do come in, allowing shelters to deliver the Right Care, in the Right Place, at the Right Time, and to the Right Outcome.

    Learn more about  Maddie's®️ Million Pet Challenge Learniverse.  #ThankstoMaddie


    You can also join the discussion about these concepts over on Maddie's Pet Forum in the 4 Rights Discussion Group.

    Discussion Group Button
    Click to visit the Discussion Group (will open in a new window/tab).


    image

    We have a dedicated discussion group on Maddie's Pet Forum to discuss the 4 Rights of Animal Sheltering.  Bring your questions, comments, thoughts, and suggestions, or just see what others are thinking about these ideas.

    Discussion Group Button
    Click to visit the Discussion Group (will open in a new window/tab)
    MPF Logo

    Mehnaz (Chumkee) Aziz, DVM,

    Outreach Veterinarian

    Koret Shelter Medicine Program, UC Davis

    Chumkee obtained her DVM degree at Tufts Cummings School of Veterinary Medicine in 2012. She then completed an internship at the ASPCA’s Bergh Memorial Animal Hospital in NYC in 2013, which included experience in anti-cruelty work and shelter medicine. Chumkee was a resident at the KSMP from 2013-2016. She headed the Northern Tier Shelter Initiative and served as Senior Director of Shelter Medicine Services at the ASPCA before returning to the KSMP in January, 2022 as an outreach veterinarian.Her current interests include the role of community collaboration in mitigating pet homelessness, proactive shelter population management, and infectious disease prevention in shelters. 

    Cynthia Karsten, DVM

    Outreach Veterinarian

    Koret Shelter Medicine Program, UC Davis

    Dr. Karsten became board certified in Shelter Medicine Practice in November, 2017. Her main areas of interest include teaching and mentoring undergraduate and veterinary students, working with shelter leaders on change management, and providing accessible, affordable veterinary care to everyone who seeks it.

    Throughout her KSMP career, Dr. Karsten has helped to identify and implement best practice protocols and capacity for care models at shelters across the United States and Canada.

    She also continues to work to understand her role and that of animal shelters in increasing awareness of social justice issues and implementing policies to bring about equity.

    Read more about Karsten

    Kate Hurley, DVM, MPVM

    Director

    Koret Shelter Medicine Program, UC Davis

    Dr. Hurley is the founding director of the Koret Shelter Medicine Program and co-founder of the Million Cat Challenge, a shelter-based initiative to save the lives of one million more cats in five years. Over 1,500 shelters more than tripled that goal, between them saving over three million cats against their own baseline before joining the challenge. Hurley’s research interests include welfare of confined dogs and cats, humane and effective strategies to manage community cats, and infectious disease prevention. She will always love shelter work because it has the potential to improve the lives of so many animals and the people who work so hard to care for them.

    Cynthia Delany, DVM, KPA-CTP, FFCP

    Director of Online Learning Maddie's Million Pet Challenge

    Koret Shelter Medicine Program, UC Davis

    With an undergraduate degree in Business/Economics from UCLA and a DVM from UC Davis, Dr. Cindi Delany became the first ever Shelter Veterinarian at Sacramento County Animal Care and Regulation in California under the newly created UC Davis Shelter Medicine Program in 2001.Dr. Delany’s focus in KSMP animal shelter consultations and industry speaking is on programs targeted to improve animal outcomes, provide environmental enrichment for shelter animals, explore shelter animal behavior and training, improve shelter data collection and analysis, and maximize operational efficiencies in a limited resource environment. She currently serves as the Master of the Learniverse, the online learning platform for Maddie's Million Pet Challenge. 

  • Contains 6 Component(s), Includes Credits

    Learn about the 4 Rights of animal sheltering and dive deep into the "Right Care" in this self-paced, on-demand course.

    Offering the "Right Care" means animals are not left in dangerous circumstances to cause harm, suffer, or die because the shelter can’t admit them; nor are they admitted to a crowded shelter. In this course, we’re going to talk about matching community need to community capacity and shelter capacity and services to ensure that all animals receive the care that is right for them while prioritizing Right Care and wellness for our staff too.

    You’ll learn principles of humane housing for dogs and cats as well as strategies for strengthening staff well-being and maximizing your capacity to care for animals, with the goal of ensuring animals and people at your shelter can thrive.

    As part of the Maddie's®️ Million Pet Challenge's Learniverse program, subject matter experts from the UC Davis Koret Shelter Medicine Program will discuss guiding principles that animal welfare professionals can use to make decisions, train their staff and engage the public. 

    Keywords:  Four, 4 Rights, Right Care, 5 Freedoms, 5 Domains, Humane Housing, Capacity for Care.

    PLEASE CONTACT:  learniverse@sheltermedportal.com if you have any questions or concerns about this course.


    This short, self-paced course has been approved for 2.0 Certified Animal Welfare Administrator (CAWA) continuing education credits by The Association for Animal Welfare Advancement and by National Animal Care and Control Association. 

    This course has been approved for 2 hours of continuing education credit until August 26, 2026 in jurisdictions that recognize RACE approval. Upon completing the course and passing the quiz, upload your certificate to https://CEBoker.com. This is the broker used by the AAVSB to track your continuing education credits. 


    With the Maddie’s®️ Million Pet Challenge, the Five Key Initiatives of the Million Cat Challenge have expanded to include other species at risk in shelters and evolved into the Four Rights.  

    Within the Four Rights, every element works in concert to support one another: animals and people are treated as individuals, empowering shelter staff to make the best decisions for everyone; community safety net services are in place and flourishing; and humane care within the shelter is provided, with appropriate outcomes for the animals that do come in, allowing shelters to deliver the Right Care, in the Right Place, at the Right Time, and to the Right Outcome.

    Learn more about  Maddie's®️ Million Pet Challenge Learniverse.  #ThankstoMaddie


    You can also join the discussion about these concepts over on Maddie's Pet Forum in the 4 Rights Discussion Group.

    Discussion Group Button
    Click to visit the Discussion Group (will open in a new window/tab).


    image

    We have a dedicated discussion group on Maddie's Pet Forum to discuss the 4 Rights of Animal Sheltering.  Bring your questions, comments, thoughts, and suggestions, or just see what others are thinking about these ideas.

    Discussion Group Button
    Click to visit the Discussion Group (will open in a new window/tab)
    MPF Logo

    Mehnaz (Chumkee) Aziz, DVM,

    Outreach Veterinarian

    Koret Shelter Medicine Program, UC Davis

    Chumkee obtained her DVM degree at Tufts Cummings School of Veterinary Medicine in 2012. She then completed an internship at the ASPCA’s Bergh Memorial Animal Hospital in NYC in 2013, which included experience in anti-cruelty work and shelter medicine. Chumkee was a resident at the KSMP from 2013-2016. She headed the Northern Tier Shelter Initiative and served as Senior Director of Shelter Medicine Services at the ASPCA before returning to the KSMP in January, 2022 as an outreach veterinarian.Her current interests include the role of community collaboration in mitigating pet homelessness, proactive shelter population management, and infectious disease prevention in shelters. 

    Denae Wagner, DVM, MPVM

    Veterinarian

    Koret Shelter Medicine Program, UC Davis

    In her work for the Koret Shelter Medicine Program, Dr. Wagner has helped shelters from Florida to Vancouver. Her contributions have ranged from Capacity for Care (C4C) calculations and population health to full facility design consultations.After initially fashioning them by hand, Dr. Wagner oversaw the design and manufacture of the Kat Portal for the Koret Shelter Medicine Program. Over 5,000 of her hand-made and manufactured portals have been installed in animal shelters throughout North America and beyond, earning Dr. Wagner the nickname, The Portal Queen. The portals safely and cleanly couple pairs of existing cat cages, transforming cramped housing into roomier double-compartment condos.Dr. Wagner’s current interests include evidence based shelter design and the effects of housing and the shelter environment on animal health and well-being. 

    Cynthia Karsten, DVM

    Outreach Veterinarian

    Koret Shelter Medicine Program, UC Davis

    Dr. Karsten became board certified in Shelter Medicine Practice in November, 2017. Her main areas of interest include teaching and mentoring undergraduate and veterinary students, working with shelter leaders on change management, and providing accessible, affordable veterinary care to everyone who seeks it.

    Throughout her KSMP career, Dr. Karsten has helped to identify and implement best practice protocols and capacity for care models at shelters across the United States and Canada.

    She also continues to work to understand her role and that of animal shelters in increasing awareness of social justice issues and implementing policies to bring about equity.

    Read more about Karsten

    Kate Hurley, DVM, MPVM

    Director

    Koret Shelter Medicine Program, UC Davis

    Dr. Hurley is the founding director of the Koret Shelter Medicine Program and co-founder of the Million Cat Challenge, a shelter-based initiative to save the lives of one million more cats in five years. Over 1,500 shelters more than tripled that goal, between them saving over three million cats against their own baseline before joining the challenge. Hurley’s research interests include welfare of confined dogs and cats, humane and effective strategies to manage community cats, and infectious disease prevention. She will always love shelter work because it has the potential to improve the lives of so many animals and the people who work so hard to care for them.

    Cynthia Delany, DVM, KPA-CTP, FFCP

    Director of Online Learning Maddie's Million Pet Challenge

    Koret Shelter Medicine Program, UC Davis

    With an undergraduate degree in Business/Economics from UCLA and a DVM from UC Davis, Dr. Cindi Delany became the first ever Shelter Veterinarian at Sacramento County Animal Care and Regulation in California under the newly created UC Davis Shelter Medicine Program in 2001.Dr. Delany’s focus in KSMP animal shelter consultations and industry speaking is on programs targeted to improve animal outcomes, provide environmental enrichment for shelter animals, explore shelter animal behavior and training, improve shelter data collection and analysis, and maximize operational efficiencies in a limited resource environment. She currently serves as the Master of the Learniverse, the online learning platform for Maddie's Million Pet Challenge. 

  • Contains 6 Component(s), Includes Credits

    Learn about the 4 Rights of animal sheltering and dive deep into the "Right Outcome" in this self-paced, on-demand course.

    The Right Outcome is the one that best supports the well-being of animals, honors the connections between humans and pets, stabilizes communities, and maintains public health and safety. When we serve animals in the right place, at the right time, and provide the right care while working within our capacity, we make it possible to achieve the right outcome.

     This course discusses Return-to-Home principles as well as barriers to adoption from animal shelters and strategies for avoiding decision fatigue while making decisions with compassion, empathy, and clarity.

    As part of the Maddie's®️ Million Pet Challenge's Learniverse program, subject matter experts from the UC Davis Koret Shelter Medicine Program will discuss guiding principles that animal welfare professionals can use to make decisions, train their staff and engage the public. 

    Keywords:  Four, 4 Rights, Right Outcome, Open Adoptions.

    PLEASE CONTACT:  learniverse@sheltermedportal.com if you have any questions or concerns about this course.


    This short, self-paced course has been approved for 2.0 Certified Animal Welfare Administrator (CAWA) continuing education credits by The Association for Animal Welfare Advancement and by National Animal Care and Control Association. 

    This course has been approved for 2 hours of continuing education credit until August 26, 2026 in jurisdictions that recognize RACE approval. Upon completing the course and passing the quiz, upload your certificate to https://CEBoker.com. This is the broker used by the AAVSB to track your continuing education credits. 


    With the Maddie’s®️ Million Pet Challenge, the Five Key Initiatives of the Million Cat Challenge have expanded to include other species at risk in shelters and evolved into the Four Rights.  

    Within the Four Rights, every element works in concert to support one another: animals and people are treated as individuals, empowering shelter staff to make the best decisions for everyone; community safety net services are in place and flourishing; and humane care within the shelter is provided, with appropriate outcomes for the animals that do come in, allowing shelters to deliver the Right Care, in the Right Place, at the Right Time, and to the Right Outcome.

    Learn more about  Maddie's®️ Million Pet Challenge Learniverse.  #ThankstoMaddie


    You can also join the discussion about these concepts over on Maddie's Pet Forum in the 4 Rights Discussion Group.

    Discussion Group Button
    Click to visit the Discussion Group (will open in a new window/tab).


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    We have a dedicated discussion group on Maddie's Pet Forum to discuss the 4 Rights of Animal Sheltering.  Bring your questions, comments, thoughts, and suggestions, or just see what others are thinking about these ideas.

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    Click to visit the Discussion Group (will open in a new window/tab)
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    Cynthia Karsten, DVM

    Outreach Veterinarian

    Koret Shelter Medicine Program, UC Davis

    Dr. Karsten became board certified in Shelter Medicine Practice in November, 2017. Her main areas of interest include teaching and mentoring undergraduate and veterinary students, working with shelter leaders on change management, and providing accessible, affordable veterinary care to everyone who seeks it.

    Throughout her KSMP career, Dr. Karsten has helped to identify and implement best practice protocols and capacity for care models at shelters across the United States and Canada.

    She also continues to work to understand her role and that of animal shelters in increasing awareness of social justice issues and implementing policies to bring about equity.

    Read more about Karsten

    Kate Hurley, DVM, MPVM

    Director

    Koret Shelter Medicine Program, UC Davis

    Dr. Hurley is the founding director of the Koret Shelter Medicine Program and co-founder of the Million Cat Challenge, a shelter-based initiative to save the lives of one million more cats in five years. Over 1,500 shelters more than tripled that goal, between them saving over three million cats against their own baseline before joining the challenge. Hurley’s research interests include welfare of confined dogs and cats, humane and effective strategies to manage community cats, and infectious disease prevention. She will always love shelter work because it has the potential to improve the lives of so many animals and the people who work so hard to care for them.

    Mehnaz (Chumkee) Aziz, DVM,

    Outreach Veterinarian

    Koret Shelter Medicine Program, UC Davis

    Chumkee obtained her DVM degree at Tufts Cummings School of Veterinary Medicine in 2012. She then completed an internship at the ASPCA’s Bergh Memorial Animal Hospital in NYC in 2013, which included experience in anti-cruelty work and shelter medicine. Chumkee was a resident at the KSMP from 2013-2016. She headed the Northern Tier Shelter Initiative and served as Senior Director of Shelter Medicine Services at the ASPCA before returning to the KSMP in January, 2022 as an outreach veterinarian.Her current interests include the role of community collaboration in mitigating pet homelessness, proactive shelter population management, and infectious disease prevention in shelters. 

    Cynthia Delany, DVM, KPA-CTP, FFCP

    Director of Online Learning Maddie's Million Pet Challenge

    Koret Shelter Medicine Program, UC Davis

    With an undergraduate degree in Business/Economics from UCLA and a DVM from UC Davis, Dr. Cindi Delany became the first ever Shelter Veterinarian at Sacramento County Animal Care and Regulation in California under the newly created UC Davis Shelter Medicine Program in 2001.Dr. Delany’s focus in KSMP animal shelter consultations and industry speaking is on programs targeted to improve animal outcomes, provide environmental enrichment for shelter animals, explore shelter animal behavior and training, improve shelter data collection and analysis, and maximize operational efficiencies in a limited resource environment. She currently serves as the Master of the Learniverse, the online learning platform for Maddie's Million Pet Challenge. 

We have a dedicated discussion group on Maddie's Pet Forum to discuss the 4 Rights of Animal Sheltering.  Bring your questions, comments, thoughts, and suggestions, or just see what others are thinking about these ideas.

Discussion Group Button
Click to visit the Discussion Group (will open in a new window/tab)
MPF Logo