Pet Support Services

Pet Support Services

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Successful Pet Support Services programs help pets and their families stay together. They also benefit your shelter by reducing intake, lowering costs, building community support, and increasing fundraising. In this course, you will learn to start or scale your Pet Support Services program by listening to your community members, discovering the gaps in your current services, and collecting data about services rendered and intake diverted (and money saved). Pet Support Services programs are not hard to implement; you can start by retraining your current intake staff and giving your field officers the tools and training they need.

This course is the result of a collaboration between between American Pets Alive!Human Animal Support Services and the many shelter and rescue staff across the country and internationally who have volunteered their time to innovate new programs through the Human Animal Support Services working groups.

keywords: resources, veterinary, Human Animal Support Services, community, retention, lost pets, field, officer


Pet Support Services
Begin self-paced component package.
Begin self-paced component package.
10 Questions  |  3 attempts  |  7/10 points to pass
10 Questions  |  3 attempts  |  7/10 points to pass Pet Support Services
Optional course survey
4 Questions
4 Questions We'd love to hear from you! Please complete this brief survey to let us know about your experience with this course.
0.75 CAWA & NACA CE credits  |  Certificate available
0.75 CAWA & NACA CE credits  |  Certificate available Pet Support Services