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  • Socializing Puppies
    Contains 3 Component(s), Includes Credits

    Delve into recommendations for socializing puppies including roles, environment, age groups and challenges.

    This course is part of Maddie's Monthly Behavior Connection, monthly webcasts about pet behavior - supporting pets in our community and animal shelters.

    What do we mean when we recommend that puppies are 'socialized'?  Is there a role for mom in this?  What about the home or environment into which the dog is born?  Are the recommendations the same for puppies adopted young and older pups?  When should puppies be adopted?  What about pups that have some early trauma or neglect? What can we fix and what can we prevent?  This webcast will review each of these issues, identify factors to which we should pay more attention, and discuss when interventions may help and what those could be.

    Speaker: Dr. Karen Overall, BA, MA, VMD, PhD, DACVB, Professor of Behavioural Medicine at Atlantic Veterinary College, University of Prince Edward Island

    This webinar has been pre-approved for 1.0 Certified Animal Welfare Administrator continuing education credits by The Association for Animal Welfare Advancement and by the National Animal Care & Control Association.

    Visit Maddie's Pet Forum to comment, access the resources, follow a discussion or ask questions: https://maddies.fund/BehaviorC...

    keywords Maddie's Monthly Behavior Connection, socializing puppies, canine behavior, Dr. Karen Overall

    Dr. Karen Overall, BA, MA, VMD, PhD, DACVB

    Professor of Behavioral Medicine

    Atlantic Veterinary College, University of Prince Edward Island

    Dr. Karen L. Overall received her BA, MA and VMD degrees from the University of Pennsylvania and a PhD degree from the University of Wisconsin-Madison. She did her residency training in veterinary behavioural medicine at the University of Pennsylvania and is a Diplomate of the American College of Veterinary Behaviourists (DACVB). Dr. Overall is a Professor of Behavioural Medicine at Atlantic Veterinary College, UPEI where she created the clinical, didactic and research program which trains veterinary students, residents, and graduate students.

     Dr. Overall lectures at meetings and veterinary schools world-wide and consults internationally with governments, NGOs and working dog and welfare organizations. She is the author of hundreds of scholarly publications, textbook chapters, commentaries, et cetera and the texts Clinical Behavioural Medicine for Small Animals (1997; Elsevier) and Manual of Clinical Behavioural Medicine for Dogs and Cats (2013; Elsevier) and of the DVD, Humane Behavioural Care for Dogs: Problem Prevention and Treatment (2013; Elsevier). She is the editor-in-chief for Journal of Veterinary Behaviour: Clinical Applications and Research (Elsevier). 

    Dr. Overall has been named the North American Veterinary Conference (NAVC) Small Animal Speaker of the Year and was named one of the The Bark’s 100 Best and Brightest - Bark Magazine’s list of the 100 most influential people in the dog world over the past 25 years.

    Her research interests include psychopharmacological treatments of anxiety and new drug development, behavioural genetics of anxiety disorders, and effects of early trauma on the behavioural development and later behavioural pathology of kittens and puppies.

  • New!

    Adult Dog Foster Programs
    Contains 3 Component(s), Includes Credits

    Start an adult dog foster program or expand the capacity of your existing program

    Having a robust foster program is essential to finding live outcomes for adult dogs. In this course, you will learn how to start an adult dog foster program or increase the capacity of your existing program through effective communications and marketing, improved logistics including automated processes, and use of volunteers. This course replaces the former Growing Your Adult Dog Foster Program course and covers similar material, but with new videos and resources. The course should give new programs everything they need to implement adult dog foster and give existing programs essential tips for expanding capacity. 

  • MMPC Learniverse - Redefining the Gold Standard: A New Framework for More Accessible Care (On-Demand Webinar)
    Contains 5 Component(s), Includes Credits

    At best, one-size-fits-all thinking in veterinary care limits our ability to help—and feels disempowering on both sides of the exam table. At worst, care without context results in barriers that prevent us from even meeting the pets who need us most.

    Webinar Overview

    What if the “gold standard” wasn’t the only standard? This recorded webinar challenges the idea that there’s just one right way to deliver veterinary care. Building on concepts like spectrum of care and incremental care, it introduces contextualized care—a practical, values-driven framework that helps meet the needs of animals, people, and communities, even when resources are limited.

    Watch to explore:

    • What contextualized care really means in shelters, community medicine, and private practice
    • How to identify and address common barriers to veterinary care
    • Strategies for aligning care decisions with available resources, legal/ethical responsibilities, and community priorities

    Whether you’re in a shelter, clinic, or outreach setting, this session will help you expand access without compromising compassion.

    Continuing Education Credits 

    This webinar has been approved for 1 Certified Animal Welfare Administrator (CAWA) continuing education credit by The Association for Animal Welfare Advancement (AAWA) and by National Animal Care and Control Association (NACA). 

    RACE credit may be offered for this webinar in the future. 

    Keywords

     MMPC, Learniverse, accessible care, veterinary care, spectrum of care, community needs

    Contact

    Email us at help@shelterlearniverse.com if you have any questions or concerns about this webinar.

    Maddie’s®️ Pet Forum Discussion Thread

    You can also join the discussion about these concepts over on Maddie's Pet Forum in the discussion thread.

    Discussion Group on Maddie's Pet Forum

    Click to visit the Discussion Group (will open in a new window/tab).

    Maddie’s® Million Pet Challenge

    With the Maddie’s® Million Pet Challenge, the Five Key Initiatives of the Million Cat Challenge have expanded to include other species at risk in shelters and evolved into the Four Rights.  

    Within the Four Rights, every element works in concert to support one another: animals and people are treated as individuals, empowering shelter staff to make the best decisions for everyone; community safety net services are in place and flourishing; and humane care within the shelter is provided, with appropriate outcomes for the animals that do come in, allowing shelters to deliver the Right Care, in the Right Place, at the Right Time, and to the Right Outcome

    Learn more about  Maddie's® Million Pet Challenge Learniverse.  #ThankstoMaddie

    Dr. Jennifer Bennett

    Director of Shelter Medicine and Access to Care

    UC Davis Koret Shelter Medicine Program

    Jennifer Bennett joined the Koret Shelter Medicine Program as the new Director of Shelter Medicine Access to Care in late 2024. She is a 2008 graduate of the University of Wisconsin-Madison School of Veterinary Medicine and soon after she began practicing in her hometown regions of rural Northern California. She spent 5 years in small animal, emergency and farm animal medicine before joining Lake County Animal Care & Control as its first Medical Director in 2013. After realizing the life-saving impact that a shelter veterinarian can have on a community, she has remained dedicated to the field of shelter medicine. She has worked with a wide variety of municipal and private organizations, developing shelter medicine and surgery programs, consulting with humane organizations, participating in community outreach clinics, and working with large-scale humane law enforcement seizures and legal cases. Dr. Bennett most recently served as the Medical Director for the City of Seattle from 2017-2022 and the Chief Veterinary Officer for the Humane Society of Tacoma & Pierce County from 2022-2024. She served on the California HOD, the Washington State VMA, and was WSVMA President from 2021-2022, and has been serving on the AVMA Animal Welfare Committee since 2023. Dr. Bennett is passionate about supporting and mentoring shelter veterinarians and students, creating low barrier access to care programs, and identifying and removing bottlenecks in shelter programs to improve capacity for care.

    Kelly Bremken

    Veterinary Social Worker Oregon Humane Society

    Oregon Humane Society

    Kelly Bremken is the Veterinary Social Worker with Oregon Humane Society. Originally a Midwest native, with a BA in Organizational Communication, Kelly’s experiences have crisscrossed the entire country. She has worked in animal welfare for more than 20 years at Arizona Humane Society, Humane Society of the Treasure Coast, Seattle Animal Shelter, and Oregon Humane Society. Kelly graduated in Spring 2021 with a Master of Science in Social Work (MSSW) from the University of Tennessee, Knoxville, with a certification in Veterinary Social Work (VSW). The University of Tennessee Veterinary Social Work Certificate Program trains MSSW students in the four areas of Veterinary Social Work. Those areas are Compassion Fatigue & Conflict Management, the Link Between Human & Animal Violence, Animal Assisted Interventions, and Animal-Related Grief & Bereavement. At Oregon Humane Society and in the Community Veterinary Hospital, Kelly is on the forefront of utilizing social work practice to attend to the human needs that arise at the intersection of veterinary medicine & animal welfare, and social work practice. She serves as Oregon Humane Society’s first veterinary social worker and is paving the way in the field for greater workplace wellbeing and community
    partnership.

    Dr. Sarah Mantovani

    Veterinarian, RAVS

    Humane World for Animals

    Dr. Mantovani completed her DVM degree at UC Davis and her Master's in Shelter Medicine through the University of Florida. She is currently a Field Veterinarian with the RAVS team, part of the HSUS. In this role, she works with underserved communities expanding access to veterinary care and mentoring students who are interested in this type of work. Previously she was a Medical Supervisor at the ASPCA in NYC and a shelter veterinarian at the Seattle Animal Shelter where she helped to develop their novel shelter medicine program supporting their vision, “To bring exceptional in-house care to shelter animals and animals from the public through low-cost Spay and Neuter services for community members in need.” Dr. Mantovani lives in Arkansas, a recent move, with her husband, 2 German Shepherds, named Leonidas and Valentina, and a cat, named “It”.

  • RACE CE

    Maddie’s Insights: Exploring Factors That Influence Public Engagement of Adoptable Pets on Social Media - On Demand
    Contains 5 Component(s), Includes Credits

    This webcast presents a study on how specific social media content features influence engagement with posts about adoptable animals, highlighting differences before and after the pandemic.

    Maddie's® Insights is our ongoing webcast series with practical tips based on current research to help pets and people. 

    Presenter: 
    Rachel Morrison, PhD, Associate Professor in the Psychology Department at the University of North Carolina at Pembroke

    Program Description: 
    This webcast explores how social media content influences engagement with posts about adoptable animals. It highlights findings from a study analyzing Facebook posts from rural shelters, examining how features like photo style, video content, text tone, and animal type impact likes and shares. The study also compares pre-pandemic (2019) and post-pandemic (2020) data, revealing that 2019 posts received more likes, while 2020 posts were shared more. Results suggest that both the type of animal and its depicted environment affect engagement, although further research is needed to link post content directly to adoption rates.

    Attendees will learn about:

    1.     the online promotion of adoptable animals and the features that have previously been linked to increased adoptions

    2.     using social media platforms to increase public engagement of adoptable animals. Specifically, what features of post content may have an influence

    3.     questions that have yet to be answered. Topics of future exploration will be suggested.   

    Earn continuing education credit from The Association for Animal Welfare Advancement towards 1.0 CAWA CEs. This webinar has also been pre-approved for 1.0 continuing education credits by the National Animal Care & Control Association (NACA). It has also been approved for 1 hour of continuing education credit until 3/10/2027 in jurisdictions which recognize RACE approval. Complete the quiz to earn continuing education credit.

    Visit Maddie's Pet Forum to comment, follow a discussion or ask questions: https://maddies.fund/MIwebcast...

    keywords  Maddie's Insights, Rachel Morrison, PhD, social media impact on pet adoption


    Rachel Morrison, PhD

    Associate Professor in the Psychology Department

    University of North Carolina at Pembroke

    Dr. Rachel Morrison received her B.S. in Biology with a concentration in animal biology and a minor in Psychology from Grand Valley State University (Allendale, MI). She received her M.A. in Psychology with a certification in Animal Behavior and Conservation from Hunter College of CUNY and her Ph.D. in Psychology with a concentration in Biopsychology from The Graduate Center of CUNY (New York, NY). Dr. Morrison is currently an Associate Professor in the Psychology Department at the University of North Carolina at Pembroke where she teaches Introductory Psychology, Research Methodology, Animal Cognition and Behavior, and Biopsychology.

    Dr. Morrison’s research interests include animal behavior, animal cognition, animal welfare, and human-animal relationships. She has conducted research with diverse species in multiple locations and contexts including field research, lab studies, and studies of animals housed in zoological (e.g., whispering in cotton-top tamarin monkeys) and aquarium (e.g., the development of mirror self-recognition in bottlenose dolphins) settings. In addition, Dr. Morrison has investigated factors that influence college students’ attitudes towards animal use and the relationship between pro-welfare attitudes and perceptions of animal thinking, as well as links between college student pet attachment and the quality of care given to pets. More recently she has explored the use of social media (i.e., Facebook) by local animal shelters to promote adoptable animals and the impact of a miniature horse-assisted intervention on college student mood and optimism her PhD and MA degrees in the behavioral neuroscience and comparative psychology program at Arizona State University in the Canine Science Collaboratory.

  • Pawsitively Clean: Foster Home Sanitation Tips
    Contains 3 Component(s), Includes Credits

    Explore practical, safe, and effective sanitation tips tailored to foster homes so you’ll know even more than you already do about creating and maintaining clean, nurturing spaces that support your foster animals’ recovery and wellbeing.

    This course is part of Maddie's Monthly Foster Connection, monthly webcasts about foster care - supporting pets in our community and animal shelters. 

    Sanitation is one of the most underrated but important factors in maintaining animal wellbeing. We all know how important it is to keep infectious diseases at bay in shelters, but what about foster homes? These temporary havens are a lifeline for our most vulnerable animal populations, giving them a break from shelter stress and infectious disease risk while offering personalized care and attention. But let’s face it, foster homes are busy places! From kids to grandparents, and even resident pets, there can be a lot of interaction going on in foster homes. So, how do we keep these environments safe and healthy for our foster animals? In this webinar, we’ll explore practical, safe, and effective sanitation tips tailored to foster homes. By the end, you’ll know even more than you already do about creating and maintaining clean, nurturing spaces that support your foster animals’ recovery and wellbeing.

    Presenter: Mehnaz (Chumkee) Aziz, DVM, DABVP (Shelter Medicine Practice), Outreach Veterinarian, UC Davis Koret Shelter Medicine Program

    This webinar has been pre-approved for 1.0 Certified Animal Welfare Administrator continuing education credits by The Association for Animal Welfare Advancement and by the National Animal Care & Control Association.

    Visit Maddie's Pet Forum to comment, follow a discussion or ask questions: https://maddies.fund/FosterCon...

    Keywords Maddie's Monthly Foster Connection, Dr. Mehnaz Aziz, pet foster care, sanitation for pet foster caregivers

    Mehnaz (Chumkee) Aziz, DVM

    Outreach Veterinarian

    Koret Shelter Medicine Program, UC Davis

    Chumkee obtained her DVM degree at Tufts Cummings School of Veterinary Medicine in 2012. She then completed an internship at the ASPCA’s Bergh Memorial Animal Hospital in NYC in 2013, which included experience in anti-cruelty work and shelter medicine. Chumkee was a resident at the KSMP from 2013-2016. She headed the Northern Tier Shelter Initiative and served as Senior Director of Shelter Medicine Services at the ASPCA before returning to the KSMP in January, 2022 as an outreach veterinarian.Her current interests include the role of community collaboration in mitigating pet homelessness, proactive shelter population management, and infectious disease prevention in shelters. 

  • Cracking the Cat Code: Recognizing Feline Signals for Better Care
    Contains 3 Component(s), Includes Credits

    Learn practical tools to assess and respond to feline communication using Fear Free's Fear, Anxiety, and Stress scale.

    This course is part of Maddie's Monthly Behavior Connection, monthly webcasts about pet behavior - supporting pets in our community and animal shelters.

    This session provides practical tools to assess and respond to feline communication using Fear Free's Fear, Anxiety, and Stress scale. Through interactive exercises and video demonstrations, attendees will gain the confidence to advocate for the cats in their care, promoting better welfare and adoption outcomes.

    Presenter: Tabitha Kucera, Elite Fear Free and Low-Stress Handling Certified Registered Veterinary Technician, Veterinary Technician Specialist (Behavior), Certified Cat Behavior Consultant, and Karen Pryor Academy Certified Training Partner. She is also the creator of Chirrups and Chatter Cat and Dog Behavior Consulting and Training.

    This webinar has been pre-approved for 1.0 Certified Animal Welfare Administrator continuing education credits by The Association for Animal Welfare Advancement and by the National Animal Care & Control Association.

    Visit Maddie's Pet Forum to comment, access the resources, follow a discussion or ask questions: https://maddies.fund/BehaviorC...

    kewords Maddie's Monthly Behavior Connection, Tabitha Kucera, feline communication, feline behavior

    Tabitha Kucera

    VT, CCBC, KPA-CTP, Owner, Chirrups and Chatter

    Chirrups and Chatter

    Tabitha Kucera is an Elite Fear Free and Low-Stress Handling Certified Registered Veterinary Technician, Veterinary Technician Specialist (Behavior), Certified Cat Behavior Consultant, and Karen Pryor Academy Certified Training Partner.

    She is the owner of Chirrups and Chatter Cat and Dog Behavior Consulting and Training and serves as the animal behavior technician at The Gentle Vet in Ohio. Tabitha lectures nationally and internationally, helping audiences build stronger connections with animals through a deeper understanding of behavior.

    Tabitha has held leadership roles with the Society of Veterinary Behavior Technicians, the International Association of Animal Behavior Consultants, and the Pet Professional Guild's Cat Committee. She also served as a behavior consultant and mentor for the Cat Pawsitive Pro program for six years.

    In addition, Tabitha works closely with animal welfare and veterinary organizations, including veterinary hospitals and animal shelters, to develop and implement training and behavior programs. She is a Fear Free certified speaker and coach, a Fear Free Practice Certification Consultant, and the host of the podcast Tails from a Vet Tech.

  • Cat Behavior Collection
    Contains 17 Product(s)

    Check out this collection to learn about cat behavior!

    Let’s talk cats! While unwanted cat behavior is less common than in dogs, you wouldn’t know that by the number of requests for cat behavior content. There are a lot of cat people here on Maddie’s® University.

    This collection includes our favorite feline content about body language, stress, enrichment, behavior modification, behavior concerns and adoption counseling.

  • Animal Communication and Body Language Collection
    Contains 3 Product(s)

    Learn about how dogs and cats communicate via their behavior and vocalizations

    If you’re new to working with dogs and cats, start here! Understanding animal communication and body language is a critical skill when learning how to safely and humanely interact with and support dogs and cats.  

    Our goal in providing this content is to support learners in understanding what dogs and cats are communicating. Is it safe or unsafe to interact with the animal in front of you?   

    View this material and then practice with this material at your shelter or home. What are the dogs and cats who you interact with telling you? It can be helpful to record dog and cat behavior when you’re not sure what they’re communicating, and then spend time with others to view and discuss what you’re seeing. 

    This collection contains Maddie’s® University courses about body language and communication, an example of volunteer training about body language, and resources from other websites.

  • Doors Wide Open: How to Multiply Existing Donor Dollars for Veterinary Care in Your Community - On Demand
    Contains 3 Component(s), Includes Credits

    Learn about expanded payment options that offer the ability to multiply donor (or discount) dollars by 14.5, turning $100,000 into $1,450,000 of veterinary care in your community among clients unlikely to qualify for common payment tools such as CareCredit.

    Doors Wide Open is a series of short discussions about practical solutions that organizations are using to address barriers to accessing pet care and resources in their communities. 

    In this session we the statistics that describe the crisis in accessing veterinary care from a credit and cash-flow perspective and offer practical solutions to help pet families pay for veterinary care over time, at your clinic or with clinics in your community.

    We also share research that demonstrates that these expanded payment options offer the ability to multiply donor (or discount) dollars by 14.5, turning $100,000 into $1,450,000 of veterinary care in your community among clients unlikely to qualify for common payment tools such as CareCredit. This will enable you to best target limited dollars to the cases that most need them and to expand care overall, keeping clinics working to sustain accessible care.

    Guest Speaker - Heather Cammisa, Program Manager at pethelpfinder.org and Chief Enterprise Officer at Open Door Veterinary Collective

    Earn continuing education credit from The Association for Animal Welfare Advancement towards 1.0 CAWA CEs. This webinar has also been pre-approved for 1.0 continuing education credits by the National Animal Care & Control Association (NACA). 

    Visit Maddie's Pet Forum to comment, follow a discussion or ask questions: https://maddies.fund/OpenDoorWebcast04222025

    keywords Doors Wide Open, Open Door Veterinary Collective, access to veterinary care, Heather Cammisa


    Heather Cammisa

    Chief Enterprise Officer

    Open Door Veterinary Collective

    Heather has twenty-five years of experience in community animal welfare, innovation and mission impact, with more than a dozen of those years as the chief executive of two non-profit organizations.

    She has a Master’s degree in economics from Rutgers University and worked in both financial and social economics before devoting her career to the humane ethic. She is a Certified Animal Welfare Administrator through the Association of Animal Welfare Advancement, holds a graduate certificate in Wildlife Forensics and Conservation from the University of Florida and is a certified animal control office and animal cruelty investigator.

    Heather is known for innovating efficient approaches to welfare challenges and developing strategic partnerships for maximizing impact. She is a frequent speaker at regional and national conferences and was the keynote speaker at the New Jersey Veterinary Medical Association in 2018 following a collaborative effort with the NJVMA to respond to Hurricane Maria. She has served on the Thought Leadership Council of PetSmart Charities and was an early recipient of Maddie’s Fund’s Hero to Animals award.

    Aimee St.Arnaud

    Owner, Open Door One Health Partnerships

    Aimee St.Arnaud's focus is on increasing access to spay/neuter and veterinary care across the nation. Previously she was the Director of National Veterinary Outreach Programs for Best Friends Animal Society and Director of Programs at ASPCA Spay/Neuter Alliance where she oversaw spay/neuter training programs of 1,000 professionals a year. She is the founder of Humane Ohio, a spay/neuter clinic performing roughly 18,000 spay/neuters a year and Partner in two full-service access to care veterinary clinics in OH and NC.

  • The Journey You Own Deeper Dive: Redefining Space
    Contains 3 Component(s), Includes Credits

    Regain control over your schedule and equip yourself with actionable strategies for increasing space in your life

    In a world marked by ceaseless activity and overwhelming schedules, this course is your opportunity to harness the transformative power of space. You will be challenged to redefine space, consciously exploring it for personal and professional growth, regaining control over your schedule and equipping yourself with actionable strategies for increasing space in your life. By the course's end, you will have the skills and awareness to infuse these concepts of space into your life. 

    This course is the first in a series of five courses that will take a closer look at topics covered in the foundational course, The Journey You Own: Practices for Well-being and Productivity. It is recommended that you enroll in the foundational course before taking courses in the Deeper Dive series, but it is not required. The course is authored by Jyothi V. Robertson, DVM, DABVP (Shelter Medicine) and the Journey You Own team.