Maddie's Community Conversations
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Maddie's® Community Conversations are 50-minute webcasts for animal well-being professionals to connect, learn, and collaborate.These sessions explore innovative programs, tools and research from leaders across our field. Together, we dive into topics like foster care, behavior, access to veterinary care, community partnerships, and so much more.
Earn Continuing Education Credit: These webcasts are approved for continuing education credit for Certified Animal Welfare Administrators (CAWA) and the National Animal Care & Control Association (NACA). Some are also approved for AAVSB's Registry of Approved Continuing Education (RACE) continuing education credit in jurisdictions which recognize RACE approval.
Our goal is to help you make the most of your time and energy while continuing to deliver the conversations and connections you've come to value. Plus, each month Maddie's Fund will award up to $10,000 in grants to participants who join live or watch on-demand! To be considered for a grant award, please complete the form on this webpage to be considered: https://forum.maddiesfund.org/...
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Contains 3 Component(s), Includes Credits
Explore how shelters and rescues of every size can integrate the latest advancements in neonatal kitten care into their everyday operations.
This course is part of Maddie's Community Conversations, weekly webcasts for the animal welfare field supporting pets in our community and animal shelters.
Join National Kitten College for a national Maddie's Fund webinar exploring how shelters and rescues of every size can integrate the latest advancements in neonatal kitten care into their everyday operations. This session will demonstrate how data can become one of the most powerful lifesaving tools available—helping organizations move from reacting to crises to proactively identifying trends, allocating resources, strengthening foster programs, and improving outcomes for vulnerable kittens. Participants will also learn how joining the growing National Kitten College network creates opportunities to share knowledge, contribute to a national data initiative, and collaborate with shelters, rescues, and veterinary experts across the country. Together, we can build the infrastructure needed to advance research, establish evidence-based best practices, and transform the future of neonatal kitten care.
This webinar is for anyone working in or around animals in shelters including adoptions and foster staff and volunteers and veterinary professionals (vets, techs, support staff).
Key takeaways:
Collaboration creates better outcomes.
When shelters, veterinarians, foster programs, rescue organizations, and community partners work together, they create a stronger, more responsive system that saves more kittens than any organization could alone.Shared data drives innovation.
By contributing data across organizations, we can identify trends, measure what works, recognize emerging challenges, and develop evidence-based solutions that improve kitten care nationwide.Every shelter strengthens the national network.
Each organization's experiences, successes, and challenges contribute to a growing body of knowledge that advances shelter medicine and helps every community provide better care for its most vulnerable kittensSpeakers:
Marnie Russ, Founder and CEO, National Kitten College
Meredith Hippert, COO, National Kitten CollegeThis webinar has been pre-approved for .75 Certified Animal Welfare Administrator continuing education credits by The Association for Animal Welfare Advancement and by the National Animal Care & Control Association.
Visit Maddie's Pet Forum to comment, access the resources, follow a discussion or ask questions: https://maddies.fund/communityconversations081926
keywords Maddie's Community Conversations, Marnie Russ, National Kitten College, kitten care
$i++ ?>Shafonda Davis Allen, CAWA
Founder & Principal Consultant
Back to Basics Animal Welfare Leadership Consulting
Shafonda Davis Allen, CAWA, is a nationally respected animal welfare leader whose work centers equity, community partnership, and the belief that people and pets thrive when systems are designed with compassion and access at the core. With nearly three decades of experience, she brings deep operational knowledge, policy insight, and a lived-experience lens to conversations about the future of animal well-being.
A proud Durham, North Carolina native, Shafonda began her career as an adoption counselor and advanced through every level of shelter operations, ultimately serving more than 12 years as Executive Director of the Animal Protection Society of Durham. Her leadership is marked by resilience, transparency, and a commitment to dismantling barriers that disproportionately affect marginalized communities.
Shafonda is a Certified Animal Welfare Administrator and has served on the Board of The Association for Animal Welfare Advancement, where she continues to contribute as a member of its Diversity, Equity, and Inclusion Council. She previously served on the boards of the North Carolina Animal Federation and Companions and Animals for Reform and Equity.
Today, Shafonda is the Founder and Principal Consultant of Back to Basics Animal Welfare Leadership Consulting, where she mentors emerging leaders, supports organizations navigating complex challenges, and advocates for community-rooted solutions. Her work is grounded in shared power, strong networks, and the courage to reimagine humane care for both people and animals.
$i++ ?>Marnie Russ
Founder & Executive Director of National Kitten College
Kitten College
Marnie Russ created Kitten College when she saw the need for trained foster caregivers to save the most vulnerable animals in shelters. She tested and honed the concept at the Animal Welfare League of Arlington in Arlington, VA before bringing the program to shelters around the country. With Kitten College's help, Arlington went from saving 92 kittens a year in 2016 to 1547 kittens in 2022 all while maintaining a no kill live release rate. Marnie has been fostering neonatal kittens for over two decades, specializing in critical-care neonates and high-risk nursing/expectant queens. Marnie is a recognized expert on caring for at-risk kittens. She is co-founder of the National Kitten Coalition and speaks nationally about at-risk neonatal kittens. Her advice and expertise are sought from shelters and rescues across the country. In 2023, Marnie assisted UC Davis and the University of Wisconsin to update their neonatal kitten guidelines for mass distribution.
Marnie sits on multiple Boards for spay/neuter organizations throughout the county including Fox Hollow Animal Project in Montana and Caring Hands Animal Support and Education – International Advocacy. She annually travels to third world countries assisting in international spay/neuter projects to help impact the lives of street animals in underserved areas.
$i++ ?>Meredith Hippert
Chief Operating Officer
Meredith Hippert currently serves as the Chief Operating Officer for Kitten College. For over a decade, she has led operations for large-scale veterinary and TNR programs across the U.S. and internationally. Her extensive background includes overseeing shelter operations, managing veterinary services at a high-intake municipal shelter, and training veterinary teams in high-volume techniques. In addition to coordinating wide-reaching TNR and preventative care campaigns, Meredith provides expert consulting to help shelters strategically scale their lifesaving programs.
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Contains 3 Component(s), Includes Credits
Learn about prepared processes that can reduce chaos and protect both animals and staff in an emergency, including ready-to-use plans (SOPs, contact lists, resource checklists, and tabletop/drills).
This course is part of Maddie's Community Conversations, weekly webcasts for the animal welfare field supporting pets in our community and animal shelters.
This webinar is for anyone working in or around animals in shelters including adoptions and foster staff and volunteers, return to home and intake prevention staff, veterinary professionals (vets, techs, support staff), behavior staff and volunteers, field services/animal control officers.
Partnerships are operational tools, not “nice to have.” Strong relationships with emergency management, shelters, veterinary partners, and other public safety agencies enable smoother coordination for intake, transport, communication, and humane care when systems are overwhelmed.
Prepared processes reduce chaos and protect both animals and staff. Having ready-to-use plans (SOPs, contact lists, resource checklists, and tabletop/drills) helps ACOs respond consistently, manage surge capacity, and maintain humane standards under pressure.
Key takeaways:
• Despite existing state and federal laws, many housing providers ignore legal protections for tenants with Emotional Support Animals (ESAs). This results in harassment, resistance, and wrongful denial of accommodations.
• Examples of the immediate impact of hiring from within your community will be provided.
• The link between access to pet care and access to careers in animal health.
• Your jurisdiction still matters during disasters. Even when conditions change fast, ACO authority and service responsibilities remain the foundation for safe, lawful response—so know your boundaries and escalation path ahead of time.Speaker:
Jerrica Owen, CEO, National Animal Care and Control AssociationThis webinar has been pre-approved for 1.0 Certified Animal Welfare Administrator continuing education credits by The Association for Animal Welfare Advancement and by the National Animal Care & Control Association.
Visit Maddie's Pet Forum to comment, access the resources, follow a discussion or ask questions:
keywords Maddie's Community Conversations, emergency management in animal shelters, animal control, animal field services, National Animal Care and Control Association, Jerrica Owen
$i++ ?>Shafonda Davis Allen, CAWA
Founder & Principal Consultant
Back to Basics Animal Welfare Leadership Consulting
Shafonda Davis Allen, CAWA, is a nationally respected animal welfare leader whose work centers equity, community partnership, and the belief that people and pets thrive when systems are designed with compassion and access at the core. With nearly three decades of experience, she brings deep operational knowledge, policy insight, and a lived-experience lens to conversations about the future of animal well-being.
A proud Durham, North Carolina native, Shafonda began her career as an adoption counselor and advanced through every level of shelter operations, ultimately serving more than 12 years as Executive Director of the Animal Protection Society of Durham. Her leadership is marked by resilience, transparency, and a commitment to dismantling barriers that disproportionately affect marginalized communities.
Shafonda is a Certified Animal Welfare Administrator and has served on the Board of The Association for Animal Welfare Advancement, where she continues to contribute as a member of its Diversity, Equity, and Inclusion Council. She previously served on the boards of the North Carolina Animal Federation and Companions and Animals for Reform and Equity.
Today, Shafonda is the Founder and Principal Consultant of Back to Basics Animal Welfare Leadership Consulting, where she mentors emerging leaders, supports organizations navigating complex challenges, and advocates for community-rooted solutions. Her work is grounded in shared power, strong networks, and the courage to reimagine humane care for both people and animals.
$i++ ?>Jerrica Owen
CEO
National Animal Care & Control Association
Accomplished animal welfare professional Jerrica Owen joined the National Animal Care & Control Association in April 2021, as the Director of Partnerships and Programs, was named as Executive Director in December 2021 and was named Chief Executive Officer in September, 2025.
Previously the Director of Strategic Initiatives for San Diego Humane Society, Jerrica supported achieving success on the organization’s primary strategies. In addition, she was the Senior Animal Response Team Leader for the San Diego Humane Society’s Emergency Response Team and has extensive experience in the field during some of our countries worst disasters supporting tactical and shelter operations for all types of animals including domestic, wildlife, and equine.
Jerrica has spent the past 2 decades dedicated to achieving lifesaving excellence and encompasses dynamic organizational leadership, charismatic characteristics, and an energetic passion that will complement the already remarkable work of the NACA. She will support driving the continued success of NACA as the national leader in professionalism and standard setting of the animal control and service profession. She is committed to inclusive engagement and resource accessibility for the industry.
Jerrica earned her Bachelor of Science Degree from California State University-Chico and holds certifications in Animal Welfare Administration (CAWA), Lean Six Sigma Green Belt, Organizational Leadership, and Modern Humane Resource Management. She lives in California and is a proud wife and mother to both human, fur, and shelled (Tortoise!) babies.
$i++ ?>Amber Eby
Senior Grants Specialist
Maddie's Fund
As a Senior Grants Specialist, Amber works with organizations applying for grants and also helps to spread awareness about Maddie and our mission.
Prior to Maddie's Fund®, she spent nine years on the adoptions team at the San Francisco SPCA where she loved working the Holiday Windows at Macy's Event and showcasing animals on the local news. Amber started as an adoption associate, became Adoptions Coordinator and was then promoted to the Adoptions Manager of the Pacific Heights SF SPCA. She even worked with Maddie's Fund during Maddie's® Pet Adoption Days and with Maddie's® Treatable Assistance Program.
Amber feels incredibly honored and humbled to be part of the Maddie's Fund team. She's been on the receiving end of Maddie's Fund grants and understands the importance of an organization's lifesaving work.
Originally from Michigan, Amber graduated from Grand Valley State University with a degree in Creative Writing. Originally from Michigan, Amber graduated from Grand Valley State University with a degree in Creative Writing. She currently lives in the California Central Valley with her husband, Chris, and their three cats - Dottie Dumpling Klinecat and their twinkies, Officer Nosey "Noodles" O'Malley the Elder and Toesy "Tessie" O'Malley the Lesser.
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Contains 3 Component(s), Includes Credits
Offering a variety of foster programs can contribute to higher adoption rates, good PR for your organization, and happier shelter dogs.
This course is part of Maddie's Community Conversations, weekly webcasts for the animal welfare field supporting pets in our community and animal shelters.
This webinar is for anyone working in or around animals in shelters including adoptions and foster staff and volunteers, veterinary professionals (vets, techs, support staff), behavior staff and volunteers, field services/animal control officers.
Fostering is something that nearly every organization does, but putting your efforts into what is successful (and first, figuring out what is successful) makes all the difference. Whether you have a paid foster coordinator or a dedicated volunteer team helping out, offering a variety of foster programs can contribute to higher adoption rates, good PR for your org, and happier shelter dogs. This presentation will focus on a municipal shelter and focus on medium-large breed dogs, but there will be plenty to take away and think about applying to your own organization.
Key takeaways:• Potential fosters should not be treated any differently than potential adopters. If your adoption process allows same-day adoptions after a brief conversation (and it should if you follow the Adopters Welcome manual), then it should be that easy for a foster to take home an animal for the first time. Support vs. Screen!
• More fosters than you think will take on the simple burdens like providing food, a crate, or toys for their foster animal. Focus any funding you have on positive reinforcement trainers, behavior help, emergency medical, and routine medical.
• Day trips are a gateway drug :)
Speaker:
Dana Eldred, Executive Director, Friends of Detroit Animal Care and ControlThis webinar has been pre-approved for .75 Certified Animal Welfare Administrator continuing education credits by The Association for Animal Welfare Advancement and by the National Animal Care & Control Association.
Visit Maddie's Pet Forum to comment, access the resources, follow a discussion or ask questions: https://maddies.fund/community...
keywords Maddie's Community Conversations, pet foster programs, Dana Eldred, Friends of Detroit Animal Care and Control
$i++ ?>Kelly Duer
Senior Community Solutions Initiative Specialist - Foster Care Specialist
Maddie's Fund
As Senior Community Solutions Initiative Specialist, Kelly's focus is on helping shelters and rescue organizations increase lifesaving through the implementation of robust foster care programs. Her role includes consulting with shelters, creating and providing training for organizations and their foster coordinators, writing and assisting with research on foster care.
Kelly previously coordinated a foster program that brought orphaned children to the United States in order to find them permanent adoptive homes, worked as the Foster Expansion Coordinator for a national study of foster care, and assisted with the behavioral foster study that was conducted at the Fairfax County Animal Shelter. Her work with foster care and social media has been featured in many national publications, websites and networks, including Animal Sheltering magazine, the Huffington Post, Best Friends magazine, BarkPost, iheartdogs.com, HuffPost Live and Fox News.
$i++ ?>Dana Eldred
Executive Director
Friends of Detroit Animal Care and Control
Dana is the project coordinator at Detroit Animal Care and Control where she has worked for 9 years. She oversees the foster, adoption, transfer, and volunteer programs. She is also the Executive Director of Friends of DACC, the nonprofit group that supports the shelter.
Dana has a BS in Language, Literature, and Writing and a minor in Communications from Eastern Michigan University. Before finding her career in animal wellbeing, she was a proofreader. She's passionate about pit bulls, Detroiters, and reading. Her goal is to make her city a better place for pets and their people. Dana has one pit bull, DD Beans (who does not want any dog friends), and a chinchilla, Hufflepuff.$i++ ?>Shafonda Davis Allen, CAWA
Founder & Principal Consultant
Back to Basics Animal Welfare Leadership Consulting
Shafonda Davis Allen, CAWA, is a nationally respected animal welfare leader whose work centers equity, community partnership, and the belief that people and pets thrive when systems are designed with compassion and access at the core. With nearly three decades of experience, she brings deep operational knowledge, policy insight, and a lived-experience lens to conversations about the future of animal well-being.
A proud Durham, North Carolina native, Shafonda began her career as an adoption counselor and advanced through every level of shelter operations, ultimately serving more than 12 years as Executive Director of the Animal Protection Society of Durham. Her leadership is marked by resilience, transparency, and a commitment to dismantling barriers that disproportionately affect marginalized communities.
Shafonda is a Certified Animal Welfare Administrator and has served on the Board of The Association for Animal Welfare Advancement, where she continues to contribute as a member of its Diversity, Equity, and Inclusion Council. She previously served on the boards of the North Carolina Animal Federation and Companions and Animals for Reform and Equity.
Today, Shafonda is the Founder and Principal Consultant of Back to Basics Animal Welfare Leadership Consulting, where she mentors emerging leaders, supports organizations navigating complex challenges, and advocates for community-rooted solutions. Her work is grounded in shared power, strong networks, and the courage to reimagine humane care for both people and animals.
